Outcome-focused

This is how a client recently described my work to me during a check-in call: “You’re a quiet achiever. You just get the work done. I like that.”

I was glad to hear it. She was commenting on my mission-focused work approach: the work gets done, the stakeholders are happy, and I only reach out for something when I need it.

I spend time listening on the front end to figure out what’s going on and where I can offer the most value. I work with all stakeholders to deliver relevant, effective, measurable results that address business objectives. I’m effective independently and as part of a team, thrive in ambiguous environments, and am comfortable around a wide range of people. I hone in on the work and strive to delight every stakeholder.

You can view my work using the links above or below, and see the services I provide via the Services link.

All projects chronologically

Most of my career projects are summarized here in chronological order. You can scan just the latest for a quick view or look for specific things further into the past.

Projects by industry

I’ve worked in the following industries/segments: customer service, manufacturing, sales, retail, military, government, telecommunications, process flow, food & beverage, management, product maintenance/repair, and education.

Projects by tool

Storyline, Rise, Adobe Suite, Intrepid by VitalSource, Final Cut Pro, PowerPoint, Word, etc. Heck, even Authorware and Toolbook if you go back far enough!